Home networks have finally moved beyond early adopters into the homes of mainstream consumers. Typically the deployment of home network solutions occurs during initial broadband installation. Whether or not the broadband service provider is responsible for the home network solution, they are commonly called upon to support any related issues.

The number of devices connected to the average home network is expected to double in the next five years. In addition, the types of devices connected to these networks are expected to change dramatically.

Today's device mix is more data-centric, comprised of PCs and related peripherals. Over time, consumers are adopting home networks to also share their media assets and entertainment experiences across multiple devices.

Sereniti offers a cost-effective and reliable platform for Service Providers to extend their customer relationships "beyond the modem" into the connected home. Through deploying new services to support the home network environment, you can attract new customers, reduce churn and create new sources of incremental revenue.

Sereniti's end-to-end solution offers a seamless experience to end-users, ensuring that you can interoperate with and manage an increasing complex array of network devices and packaged service offerings.

In addition, Sereniti elevates your ability to operate as an "extended service agent" to solve customer problems, or at the very least point them in the right direction to have these issues addressed. You can now resolve support issues with a positive outcome while reducing overall call frequency and duration.